PAYMENT TERMS: Net 30 terms are available with an approved credit application. Prepay accounts accepted payment methods: credit card, cashiers or certified company check.
CREDIT CARDS: We accept Visa and Mastercard. There is a $2500 Limit. For your protection a copy of the front and back of the credit card must be supplied. A Credit Card Authorization Form must be filled out as well.
RETURNED CHECKS: A returned check is subject to a $35.00 charge for each attempt to clear.
CANCELLATIONS/CHANGES: All cancellations and/or changes in orders must be in writing to In Your Face Apparel. Canceled or refused orders are subject to a 20% restocking fee plus applicable freight charges.
RETURNS: Returns will not be accepted by In Your Face Apparel unless accompanied with a valid Order #. Return authorizations will not be issued on products that are more than 7 days old. In Your Face Apparel will supply the UPS label if its our fault. Otherwise the customer will send back the items on their dime and there will also be a 20% restocking fee on all stock items.
No Credits are given until items are back in our office. Items must be counted and be the same as what the credit will be for (Sizes,colors, quantity)
CUSTOM APPAREL: All custom goofs are non returnable. Once picked up from our warehouse, shipping carriers are solely responsible for the delayed, damaged or lost shipments. All claims must be made within 7 days of receipt of goods. Returns due to reasons other than mishaps or damages are subject to a 20% restocking fee and returned freight at a customers expense. Account balances beyond terms will incur a 1.5% interest charge per month (18% annum)
CLAIMS: Claims for any discrepancies must be made within 7 days of receipt of order.
DISCLAIMERS: Due to uncontrollable circumstances, IYFA cannot guarantee variances in color, shade, texture, size and construction of finished goods. We reserve the right to change, correct, or improve goods without prior notice. No adjustments or claims will be processed regarding these variances.IYFA acceptance of your purchase order constitutes an agreement based solely on IYFA’s terms and conditions, regardless of the terms and conditions outlined in your purchase order. IYFA is not liable for delays regarding customs, quota, and steamship delays. All confirmations must be marked “confirmations only” if they are not marked in this manner the liability of duplications is the customer’s responsibility.
DROP SHIPMENTS: $5.00 net per location. If a master carton must be split, a $10 per box fee applies. Out of state customers having IYFA drop ship products to California businesses will need to complete a California resale form or you will be taxed as follows: sale price of the order, plus 10% mark-up, plus the current tax rate.
PMS COLOR MATCH: Special Pantone colors will be matched as close as possible at an additional charge of $25 (u) per color each time an order is placed for Heat Transfers. IYFA cannot be held responsible for exact matching. PMS match for embroidery is available, however, colors are only matched as close as possible to factory threads.
SCREEN PRINTING: Call for quote.
FREIGHT: Freight carriers used are UPS, FedEx, and Common Carriers.
OVERRUNS AND UNDERRUNS: Factory reserves the right to ship and bill over or under the exact quantity ordered by 5% per size. Normally exact quantities will be shipped. If exact quantity is required, the purchase order must be marked “exact quantity”. A 10% overrun is acceptable on all orders requiring exact quantity.
PACKAGING: Caps are boxed in 2 dozen inner cartons, 12 dozen master cartons. Most shirts are 24 to a box.
Getting started with us is as simple as sharing your vision. Whether you have a clear idea in mind or need guidance from our design experts, we're here to turn your concept into a bold and memorable piece of apparel that's distinctly your brand.